At ER Online Shops, we collaborate with manufacturers and artisans globally to bring you the trendiest products at affordable prices. Consequently, all our orders are shipped from various corners of the world, spanning Thailand and China to Morocco. While typical processing and shipping times are 2 weeks on average, we can't assure delivery within that timeframe due to potential unforeseen circumstances or delays in your local postal service. It's important to note that we rely on third-party companies for product delivery.

Our goal is to dispatch your order by the next business day. However, as our products travel a considerable distance, the average delivery time is typically 2-3 weeks. Please don't be concerned if your product doesn't arrive immediately! While often it arrives much sooner, we want to be transparent that delivery timelines are beyond our control.

Tracking number will be available within 3-4 business days after your order is approved. You will receive a Tracking number via email. Please make sure the email provided is accurate when submitting your order, and/or double check your Spam Folder.

If you have any questions, our team will be happy to assist you. To contact us, please use the form on the [Contact] page.